Does Your Company Know How It Makes Decisions?
Many of us default to consensus-building or majority votes, often without realizing it
Over a year ago, I was in a meeting that devolved into a debate about which software platform we should use to develop a custom tool for our most important group of clients. I recommended a platform that was particularly well-suited to the job, but our lead programmer didn’t have experience with it. He advocated for a platform that was less suitable to our clients but more familiar to him.
As the conflict rose, the meeting became unproductive. So, I changed the topic by posing a question: How do decisions get made in our organization?
The response: silence.
Read the full article for free at at https://seagertp.substack.com/p/how-to-make-better-decisions?s=w
Nobody on the team really knew. One of our principal managers was out on medical leave, and it created an authority vacuum. But even without that extenuating circumstance, we likely wouldn’t have been able to describe an explicit decision structure for our organization.
Typical.
